If you use the Charter discount are the cable and internet disabled for the duration? I will be down a few times during the winter and would like to at least have internet. I'd probably use it for a total of ten days in four months. I personally think half price would be fair.
I called the Charter office, 888-438-2427, and spoke to a woman who told me they offer a Disaster Program and a Seasonal Program.
For those who have suffered a major loss on Hatteras Island, Charter will cancel their services and reconnected at a later date without any charges.
For those who want the Seasonal Program, it runs for six months and you MUST call back each and every year to request it. I set ours up to start on September 26th - the beginning of our next month of service and it will end March 23rd. Regular Season rate resumes at that time.
For the Charter discount, the first time you ask for it you MUST walk in to the Nags Head office and request it in person. (Tim -- the 800 people are completely useless for this.) Thereafter, the discount should automatically be applied Nov 1 to March 31.
Needing a separate billing address makes sense, but it doesn't need to be out-of-state. I am an NC resident with a second home in Waves, and we get the discount. Our cable TV works just the same during the off season. We don't have Internet through Charter, so I don't have experience with that. Hope that helps.
I don't walk into the office to get it. The 800 number works, but you have to get someone who knows what it is and not all the people who answer the phone know. I am told you must ask for it each year.
I called years ago and got the 50% discount and it is automatically applied every year. We come down in December and have both internet and cable access when we are there.I don't know about CenturyLink but you should look into a Straight Talk regular phone. Its only $15 a month and you can keep your current number. Go to Walmart and check it out.
I (Now that I think about it, how would they know which homes are vacation rentals?!)
BUT he said the do monitor how much you're using it. He said if they see you are using it all the time, the rates would go back to what they were.
BUT he said the do monitor how much you're using it. He said if they see you are using it all the time, the rates would go back to what they were.Is that really possible?? That would imply that Charter is collecting data on what & when their customers are watching TV. I hope not!