Rating: Great Company
We've used Southern Shores for five years now, and have been very happy with the house, the service, the agents and response
Rating: great experince
we only rented from SS once, but it was a great experience. house was excellent,cleaning staff superb, friendly, professional, easy dealing with them. would definelty use them again.
Rating: Never a problem
We've been with SSR for 10 years now. There's no reason for us to leave now. They've always responded well to our problems, and take care of them quickly. They are particularly attentive to repeat customers. I would recommend them.
Rating: Very Good Service
We used Southern Shores Realty in 2011 and 2012 and found them to be very good. Minor issue in 2011 with being told we could check in a day early only to find out that they were mistaken and we had to go back to our motel and spend another night there.
We had the same house both years and really enjoyed it.
Rating: Stayed with 6 raccoons for the week!
Southern Shores was a good company until they didn't reimburse us a dime after staying in a raccoon infested home that needed major construction work done while we were there to fix the raccoon problem. Customer service was okay while we were in Duck, but once we left and they had our money- it's been the worst possible. They won't reimburse us or even call us back at this point. Beware! If you have any problems, get them fixed before you leave.
Rating: 9 years and running....SSR is great!
We always have a great experience with SSR. They are fast to respond to even the smallest complaint and they are always kind. Their homes are clean and well kept. Always a great vacation for our 3 families.
Rating: Need more office locations
WE USED SSR FOR OUR 2009 COROLLA VACATION. OUR VACATION EXPERIENCE WAS VANTASTIC AND THE HOUSE WAS EVERY THING AND MOR THAT WE EXPECTED. THE ONLY PROBLEM WE HAD WAS WHEN WE ARRIVED EARLY WE COULD NOT GET THE KEY UNTIL 4pm. WHICH LEFT US STUCK IN TRAFFIC FOR 2 HOURS. 1 OR 2 MORE OFFICE LOCATIONS WOULD BE NICE.
Rating: The best on the beach
I have stayed in numerous houses over the last 19 years in the Outer Banks. My family and friends have rented with many rental companies. Southern Shores is the best rental company on the beach. Their houses are clean, the respond quickly to any problems, and their brochures tells you every thing you need to know about your rental home. They are terrific. We now only rent in Southern Shores. Best value also with their rentals and top quality of homes. What more could you ask for.
Rating: Great Company
We rented various houses from Southern Shores for 17 years. Never had a problem with the Realty company. If there was a problem at the house, they were there in a flash to fix it. They impressed us so much that when we built or beach house in Southern Shores there was no question as to whom we wanted to manage our rental.
Rating: Dependable and easy to work with
We have rented through Southern Shores the past 5 years. We have been very happy with their service. If you arrive early and your house is clean they let you in without question. They have also been great avout responding to calls about broken items. We had a washing machine break at one house and they replaced it with a new on the same day. They also have a great selection of homes.
Rating: Good service
We have only used this realty once to rent a home in Southern Shores. They were professional and very cordial while making the reservation. We arrived after hours and had no problem receiving our keys for our rental. The only thing negative I can say is that the home that we rented while lovely was not well-maintained. It was a bit of a disappointment having to clean before enjoying our vacation. This was not only the opinion of ourselves, but also from others who have stayed at this particular house previous to us. I hope that has since been rectified and was not the usual. They were also prompt when we had to call to fix a broken lock on a sliding glass door.
Rating: Professional and friendly
We're rented through SSR every year, so I admitedly don't have a comparison. But we've had very few problems, and those were fixed quickly.
Never had a problem getting into our home early.