Vrbo welcomes the use of their listing service by property management companies the same as by individual self-managing property owners. Many or most vacation rental homes on the Outer Banks are owned by individuals or families who hire a property manager to manage the property during its rental season. The property manager might use Vrbo as one of several tools for marketing the property. In most cases, guests deal exclusively with the property manager, not the owner. The signed lease is an agreement between the property manager and the guest, with no mention of the owner.
From Vrbo’s website: “Many of our vacation rentals are hosted by property management companies. They often manage multiple properties, and many use an external software system to integrate their information with our website. . . . In addition to Vrbo’s booking confirmation email, you may receive an email directly from the management company. . . . When you book a property hosted by a management company, you may see multiple charges on your card. The first payment is Vrbo’s service fee.”
If you find a property on Vrbo you want to reserve, it might be worthwhile to try to locate it on the property manager’s website and book directly.