Thanks, everyone, The fact that y'all are mentioning still being connected to a "cable" modem tells me you haven't been migrated (Century Tel, as you probably know, is DSL).
Mikec, you might be correct in that this is for new installs only. While we are legacy Charter, we would be a new account for ST. The rep quoted install dates 4 - 6 weeks out.
Yep, I probably should have posted in the "main" section, but saw "local" and figured it wouldn't be buried in the "the what restaurants are open", "how's the weather" and countdown to vacation posts.
I guess, I would now ask if anyone is on Century and what kind of service levels are you seeing?